Office Support
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Activity overview
Latest activity by Office Support-
Office Support created an article,
Can I change my payment method?
We recommend placing a new order and choosing an alternative form of payment at checkout for a smooth and swift process. This order will automatically be cancelled in our system after 48hrs. If you...
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Office Support created an article,
Having trouble with your Cryptocurrency Wallet?
Step 1: Choose the Right Cryptocurrency WalletA cryptocurrency wallet is a digital tool that allows you to send, receive, and store crypto securely. You can choose from different types however, the...
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Office Support created an article,
Trying to pay with Venmo / Cashapp
We do not always have this option on our checkout page. If you do not see our Venmo or Cashapp payment options, kindly select one of the below payment options:Credit/Debit CardBitcoin/Cryptocurrenc...
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Office Support created an article,
My payment is still declining on Venmo, what does this mean?
We recommend reaching out to Venmo or your credit/debit card that is linked to your account and see why they are stopping the payment. If they are not stopping the payment, you may need to update y...
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Office Support created an article,
I cannot find your Venmo Account
Our Venmo handle/username is always a BUSINESS ACCOUNT and will never be under a personal account.If you’re having trouble finding us, you can remove the “@” sign and/or look under businesses in yo...
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Office Support created an article,
How to Download Venmo
We’re including step by step instructions on downloading Venmo on your mobile device. If you need further assistance please call us and we can walk you through it.DO NOT SEND PAYMENTS TO OUR 1-800 ...
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Office Support created an article,
Multiple Charges
If you believe you were charged twice for the same order or invoice, we’re happy to help investigate.To begin, please send us screenshots of all payments as they appear on your account or bank stat...
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Office Support created an article,
Refunds
We offer free replacements on items that have been damaged during transport/shipping. If you received a damaged or broken item, a photo and video must be provided of the issue as soon as possible. ...
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Office Support created an article,
How Do I Become an Affiliate?
Thank you for your interest in Solution Peptides Affiliate Program! Notice Before Applying: Solution Peptides is a research supply company. Any application that includes or implies human use, medic...
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Office Support created an article,
Do You Offer Expedited Shipping?
We also offer expedited shipping options which are only available for orders placed Monday-Thursday before 12pm, est.. We offer free shipping on all orders over $499.00 after any discounts, within ...