Office Support
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Activity overview
Latest activity by Office Support-
Office Support created an article,
Can I change my payment method?
We recommend placing a new order and choosing an alternative form of payment at checkout for a smooth and swift process. This order will automatically be cancelled in our system after 48hrs. If you...
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Office Support created an article,
Trying to pay with Venmo / Cashapp
We do not always have this option on our checkout page. If you do not see our Venmo or Cashapp payment options, kindly select one of the below payment options:Credit/Debit CardBitcoin/Cryptocurrenc...
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Office Support created an article,
My payment is still declining on Venmo, what does this mean?
We recommend reaching out to Venmo or your credit/debit card that is linked to your account and see why they are stopping the payment. If they are not stopping the payment, you may need to update y...
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Office Support created an article,
I cannot find your Venmo Account
Our Venmo handle/username is always a BUSINESS ACCOUNT and will never be under a personal account.If you’re having trouble finding us, you can remove the “@” sign and/or look under businesses in yo...
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Office Support created an article,
Multiple Charges
If you believe you were charged twice for the same order or invoice, we’re happy to help investigate.To begin, please send us screenshots of all payments as they appear on your account or bank stat...
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Office Support created an article,
How Do I Become an Affiliate?
Thank you for your interest in Solution Peptides Affiliate Program! Notice Before Applying: Solution Peptides is a research supply company. Any application that includes or implies human use, medic...
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Office Support created an article,
Is Their a Certificate of Authenticity (COA) or Purity Rating For My Peptide?
We carefully select and only work with the highest quality ingredients/products. Each batch is laboratory tested for purity. All the Certificates of Analysis (COAs) available on our website provide...
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Office Support created an article,
What Is The Best Temperature to Have My Products Once I'm Ready to Conduct Research?
Both peptides AND bacteriostatic water should be at room temperature prior to reconstitution.
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Office Support created an article,
How Do I Store Bacteriostatic Water?
Bacteriostatic water should be stored in a cool dry place, out of direct sunlight. Never store bacteriostatic water in the fridge or freezer.
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Office Support created an article,
Do You Use Filler or Stabilizer In Your Peptides
We use mannitol, which is derived from the sugar fructose, as a bulking agent in our lyophilized preparations. It’s commonly used in research products.